OneLink is a service provided by Woden Community Service.
Contact Us

Contact Us

OneLink operates Monday to Friday (excluding public holidays) from 8am to 6pm and Saturday and Sundays (see below for details)


  • OneLink is open over the Christmas and New Year holiday period. Onelink is open from Monday through Friday, 8am to 6pm on all days except for public holidays
  • On weekends, Saturday and Sunday, OneLink is open from 12.30 pm to 5 pm as a phone service only. 
  • Onelink will be closed on the following dates: 25th, 26th, 27th and 28th of December, as well as the 1st of January 2022. 

OneLink is being proactive around making the changes necessary to continue to deliver service and to ensure sustainability in the long term.

Some small changes have come into effect including:

- Outreach is temporarily suspended
- Weekend service remains open as a phone service

Keep yourself safe, stay at home and call OneLink. To help keep you safe OneLink has increased the number of people on phones.

If a message is sent outside of these times, our staff will review your request and get back to you in the next business day.

Phone: 1800 176 468

Interpreter Service: If you require an interpreter, please call the Telephone Interpreter Service at 131 450 and ask them to call OneLink on 1800 176 468.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Fax: (02) 6285 1322 (please attention documents to OneLink)

Phone support service: Monday to Friday, 8am to 6pm
Housing ACT Central Access Point
Nature Conservation House,
(Corner of Emu Bank & Benjamin Way)
Belconnen 2617 ACT

Phone support service: Saturday and Sunday, 12.30pm to 5pm

Agency referrals: Click here for agency referrals

Please contact OneLink on 1800 176 468 to make an appointment to meet one of our Intake Officers at one of these, or other locations.

OneLink are committed to providing outreach to those in need and are currently reviewing the days, times and locations for outreach.  


For further information and contacts please download our OneLink Flyer.

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We offer assistance as simply and quickly as possible | 1800 176 468